F. A. Q.

What is your schedule?
BATSU! Chicago is every Friday at 8 PM and Saturday at 7 PM & 10 PM.

I really want to come on a specific date, but I see you are sold out online….
We always try to maximize our intimate space to accommodate as many people as possible. If you are looking for a few extra seats, go ahead and send us an email at groups@batsuchicago.com to see if it is possible to arrange.

If you are looking for 4 seats or more, it is very unlikely we can accommodate you at a sold out performance.

My friends all bought tickets, but now it’s sold out! Can I squeeze in and join them?
Maybe. Some tables do allow us to add one or more seats. Some do not. Email us at groups@batsuchicago.com with the party name you want to join and we will take a look to see if we can make it happen for you.

What about tickets at the door? Is there a wait list?
If there are tickets available online, those same tickets are available at the door. If the show is sold out online, there are no tickets at the door. We do allow for a wait list.

  • List opens 30 minutes prior to showtime
  • Must sign up in person
  • No guarantee we will get anyone from list in (wish we could do more for you)
  • List closes 15 minutes after showtime

Can you accommodate a group of my size?
Generally, the number of tickets offered reflects the total available. If we have 2 for sale and you need 20, we can not. But if you need 8 and there are 7 available, go ahead and email us at groups@batsuchicago.com and ask.

How do I make a reservation?
You must purchase tickets directly from our website. We can not hold reservations, tickets, or tables; the only way to secure entry/tables is to purchase on our website. Ticket/table availability subject to change without notice.

How early do I need to buy tickets?
Since every show is different, there is no hard and fast rule. Some shows sell out more than a month in advance. If you are looking on the ticketing page and you see there are only a few tickets left for the performance you are interested in, you should consider that date as being very close to being sold out.

What is the pricing for a ticket?
We have two ticket tiers – Standard (general admission) and VIP:

Standard Tickets – $30.50

  • Entry into BATSU! only

VIP Tickets – $55.50

  • 1 Hachimaki Headband
  • Surprise visits from the Sake Ninja

Upfront, fine print stuff: Tickets are non refundable or exchangeable. Tickets do not include food or drinks. Tickets are processed by our ticketing operator, Vendini, and there is a non-waivable ticket service fee added by them. And finally, all tickets must be purchased in the same tier.

How does seating work?
First purchased, first served. We will automatically seat you together in as few tables as possible, as close together as possible, and in the best seats available within your ticketing tier, at time of purchase.

How long is the show?
Every show is different, but you can expect to be out two hours after your showtime.

What is a “hachimaki” and what happens if I put one on my head?
The hachimaki is a Japanese headband — like in The Karate Kid, but the BATSU! version. They are $15 and available at the show or you may pre-purchase by clicking the link in your confirmation email.

The “hachi” is not only an awesome and fun souvenir, but those who wear one receive surprise visits from the Sake Ninja! While this is NOT unlimited free sake (that would be crazy) you will see that sneaky Sake Ninja several times throughout the night! Wear your hachi every time you come to BATSU! at any location – it’s a lifetime membership!

  • Please Note: If you buy a hachimaki it will read “Vendini, San Francisco” on your statement. So when you see your statement in 3-5 weeks from now, and are all like, “What is this? I didn’t buy anything in San Francisco! Especially not a Vendini, whatever the heck that is!” – That’s us! It’s your hachimaki! $15 X how many you bought + the transaction fee = BATSU! BATSU! BATSU!

Do you serve food and drinks? Are they included in the ticket?

Yes! Kamehachi has an awesome food and drinks menu offered before and throughout the show. Food or drinks are NOT included in your ticket price. There are no minimums of any kind.

In addition to the à la carte menu offered to all audience members, Kamehachi also offers pre-fixe food and drinks packages that must be ordered prior to arriving at the venue. Please email us groups@batsuchicago.com for more info.

Kamehachi’s BATSU! Menu 2019

SAKE BOMB POLICY – Please bomb your sake during our pre-show experience. Doing them during the actual show is super distracting to the actors on stage, those seated around you, and therefore, not permitted. KANPAI.

Can my group purchase their tickets separately?
Sure. If your group buys individually, we do need someone to be the group organizer and send us an email at groups@batsuchicago.com with a list of ticket holder names so we can adjust the seating chart. If you have any group members that tend to wait to the last minute, they may lose their ability to purchase.

Do you offer group rates?
We do not offer group rates, but will help you coordinate to make sure your group has a wonderful time!

Is BATSU! appropriate for my company outing?
You have no idea how perfect it is. We welcome corporate groups and client outings to nearly every performance! If you want to bring your coworkers or clients to the funniest, most unique show in Chicago, all the while enjoying amazing food from Kamehachi, head over to batsuchicago.com right now.

BTW, You can also inquire about our Corporate Training and Improv Workshops by emailing groups@batsuchicago.com. Just Saying.

How old do you have to be to BATSU!
You must be 21+ to drink or sign up for a chance to participate in BATSU! We recommend that you be at least 18 years old. We check IDs at the entrance.

I’m coming for a Birthday BATSU! What’s the deal with that?
We love celebrating your birthday!

  • Kamehachi does offer desserts on their menu, but you may bring a cake with you (please note there is a $3 per person cake cutting fee.)
  • The cake will be kept by Kamehachi in their walk in cooler during the show.
  • Kamehachi will bring out your cake immediately following the show.
  • No decorations permitted.

Can I participate in BATSU!?
Maybe. Our staff has the sole right to select anyone they want as well as to not select anyone they want. This is who they are looking for:

  • Guests who are fun, happy, and nice.
  • Guests who are not visibly drunk or high.
  • Guests who are 21+ and who sign the waiver.
  • Guests who arrive prior to showtime.

Can I have a private BATSU! party?
Absolutely and here is why you should!

  • Up to 80 guests
  • Flexible start time
  • Customized seating chart! (You can choose who sits where!)
  • All audience volunteers are your team members!

Please email groups@batsuchicago.com with your preferred date and we will get back to you with availability and pricing.

Contact us:
Fill out the form below to contact Team BATSU!